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‎04-04-2020 03:23 PM

HP Recommended
Product: HP 110-PC

Now that Recovery is completed, my PC has the original Windows 8 installed rather than Windows 10 that I had been using. I can not connect to my wireless router & the computer does not recognize any networks in our neighborhood. Tried everything to have my PC  connect to the internet including shutting down my router and the PC and restarted without success.

 

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1 REPLY 1

‎04-04-2020 04:18 PM - edited ‎04-04-2020 04:19 PM

HP Recommended

Hi:

 

What is the full model number or product number of your PC?

 

Use this guide to find that information...

 

https://support.hp.com/us-en/document/bph07555

 

Are the wireless network and ethernet adapters showing up under the Network Adapters device manager category?

 

The recovery should have restored W8 with working networking adapters installed and ready to connect to the network.

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