11-29-2016 08:40 AM - edited 11-29-2016 09:35 AM
I'm not able to run custom kernel anymore. Power-off/reboot are ending in a dead screen: Monitor is off/Power supply is on (many ACPI errors in splash screen). The highest Kernel reachable is 4.8.11 (UEFI or BIOS mode). I have this problem for Kernel 4.9.0-x or higher. AMD 7th generation.
Solved! Go to Solution.
11-29-2016 06:59 PM
According to the HP product page for your PC, it came preinstalled with Windows, not with Linux.
HP only provides support for the original OS that comes preinstalled on the PC.
IF you replaced this with a Linux distro, then you are basically on your own.
My suggestion is that you see about contacting the appropriate Ubuntu forums for such support.
***Please mark Accept As Solution if my post solved your problem***
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