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Karine-Elena
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Keyboard & Mouse not working during Windows 7 install

‎05-11-2020 01:43 PM

HP Recommended
Product: 200 G3 (3ZD38EA)
Operating System: Microsoft Windows 7 (64-bit)

When trying to install Windows 7 from an old disc, the computer loads the installer and then does not see neither keyboard no usb mouse. So we cannot proceed. I studied the topic https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Keyboard-amp-Mouse-not-working-...

Highly probable that Win 7 installer does not have usb drivers for this computer. So we need to apply the utility recommended there http://download.gigabyte.us/FileList/Utility/mb_utility_windowsimagetool.zip to make a new Win 7 installer. 

 

However, this utility requires a physical cd-drive and will produce a bootable usb drive. Is there any option to take an image file .iso and to proceed an image file .iso ? This is due to isolation... 

 

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