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HP Recommended
Pavillion P6000
Microsoft Windows 10 (64-bit)

I loaded a free Windows 10 OS about two years ago.  Stored my Pavilion away for about a year and recently started it up again. I get the main landing page, but the Keyboard does not work.  I have switched USB ports, switched keyboards, uninstalled devices, but cannot find a way to reload the Keyboard drivers.  Windows 10 now tells me the Pavillian is not supported.  HP tells me the are no windows 10 drivers, but I can get Windows 7 or 8.  Can't seem to get anything to work right now.  Very frustrated. 

 

1 REPLY 1
HP Recommended

@Rigamorole

 

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here. 

 

Try performing a system restore.

 

  1. Turn off the computer and wait at least 5 seconds with the computer in a full off state. 

  2. Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen. 

  3. If a language selection screen opens, select the language you want to use to continue. 

  4. On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type. 

  5. On the Choose an option screen, click Troubleshoot. 

  6. On the Troubleshoot screen, click Advanced Options. 

  7. On the Advanced options screen, click System Restore. 

  8. Click Windows 8, click Windows 8.1, or click Windows 10 as the target operating system (The System Restore window opens). 

  9. Click next and then click the restore point that you want to use, and then click next. 

  10. The Confirm Restore Point window opens. 

  11. Click Finish to restore your computer to a previous point. 

  12. Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click yes in the warning that appears. 

  13. System Restore returns the computer configuration to a previous point in time and restarts. 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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