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05-13-2020 12:52 PM
I have down loaded the Bios for my computer but cannot access the legacy usb drive to load it.
05-14-2020 10:57 AM
[Dr Rick Finney]
I'm not trying to steal Paul's customers/glory (private joke - HP experts) ...
Whleeper, do a net (internet) search for: HP recovery bios tool USB ... using google, go-duck or whatever you use.
It should produce references to a recovery/bios-upgrade USB (stick) utility (application), with links - probably to some quiet corner of HP's servers. Download it and run-it, with a new USB thumbdrive/stick in your computer - even if windows is busy ignoring it. The HP recovery/installation software is not Windows OS dependent (will work anyway).
Alternatively try this: In Control Panel (Windows), find DEVICE MANAGER. Start it and locate your USB drivers - towards the top of the USB group should be: Universal PCI to USB Driver ...
Open it, select properties (sub menu), then try "Update Driver". This might work (does not for Win 10X).
While there look for any USB related objects that have a yellow triangle/malfunction tag. Open those and follow the same procedure. Should work, but does not in Win 10X.
If it does not work, try the "uninstall" for each problem object; then shut-down and reboot ... followed by going to Windows Update (to see if it correctly re-installs working drivers).
Good luck, keep well.
05-17-2020 10:24 PM
I don't understand why you need to access a USB stick for a BIOS update.
HP distributes their BIOS updates as self-extracting ARCHIVE files that you run, from inside Windows, to do the update.
IF you got a different file elsewhere, we can not help you with that and forcing its usage is risking trashing your PC.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
05-18-2020 08:40 PM
The reason I need to load a Bios from a USB is that I had to replace the HDD and found the Legacy drives were no longer accessible in the F9 load screen. The virus reset my bios making it impossible to load from any legacy or HDD drive. I need a key stroke way to load a new bios and then load an OS on to the HDD.