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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Logging on
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01-31-2020 05:14 AM
When i try logging on i get a message which says user profile service failed to log on. User profile cannot be loaded
Solved! Go to Solution.
Accepted Solutions
01-31-2020 08:16 AM - edited 01-31-2020 08:19 AM
Hello
Your user profile is damaged, you must create a new one
Is it possible to access the pc anyway and recreate a new profile?
https://support.hp.com/nz-en/document/c04648962
If yes, try to start, once the profile created does not touch anything else, we will then try to recover the data!
If not possible we will look for a solution!
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
01-31-2020 08:16 AM - edited 01-31-2020 08:19 AM
Hello
Your user profile is damaged, you must create a new one
Is it possible to access the pc anyway and recreate a new profile?
https://support.hp.com/nz-en/document/c04648962
If yes, try to start, once the profile created does not touch anything else, we will then try to recover the data!
If not possible we will look for a solution!
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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