cancel
Showing results for 
Search instead for 
Did you mean: 
Ali671
New member
3 0 0 0
Message 1 of 2
220
Flag Post

Solved!

Logging on

HP Recommended
Hp 1120
Microsoft Windows 7 (64-bit)

When i try logging on i get a message which says user profile service failed to log on. User profile cannot  be loaded

1 ACCEPTED SOLUTION

Accepted Solutions
Prométhée
Level 16
Level 16
4,901 4,835 536 2,095
Message 2 of 2
Flag Post
HP Recommended

Hello
Your user profile is damaged, you must create a new one
Is it possible to access the pc anyway and recreate a new profile?

https://support.hp.com/nz-en/document/c04648962

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...


If yes, try to start, once the profile created does not touch anything else, we will then try to recover the data!
If not possible we will look for a solution!



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





View solution in original post

0 Kudos
1 REPLY 1
Prométhée
Level 16
Level 16
4,901 4,835 536 2,095
Message 2 of 2
Flag Post
HP Recommended

Hello
Your user profile is damaged, you must create a new one
Is it possible to access the pc anyway and recreate a new profile?

https://support.hp.com/nz-en/document/c04648962

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...


If yes, try to start, once the profile created does not touch anything else, we will then try to recover the data!
If not possible we will look for a solution!



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





View solution in original post

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation