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HP Recommended
Hp 1120
Microsoft Windows 7 (64-bit)

When i try logging on i get a message which says user profile service failed to log on. User profile cannot  be loaded

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello
Your user profile is damaged, you must create a new one
Is it possible to access the pc anyway and recreate a new profile?

https://support.hp.com/nz-en/document/c04648962

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...


If yes, try to start, once the profile created does not touch anything else, we will then try to recover the data!
If not possible we will look for a solution!

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------

View solution in original post

1 REPLY 1
HP Recommended

Hello
Your user profile is damaged, you must create a new one
Is it possible to access the pc anyway and recreate a new profile?

https://support.hp.com/nz-en/document/c04648962

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...


If yes, try to start, once the profile created does not touch anything else, we will then try to recover the data!
If not possible we will look for a solution!

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
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