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- Looking at enlarged pictures in my picture file
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12-08-2020 12:24 PM
When I open my picture file on the C drive i get several folders. when i open a folder and then choose a picture to enlarge it just comes up a black screen.
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12-10-2020 12:36 PM
OK, then click on it once. It will put up a windows with some icons in it which is a list of alternate apps you can use. Select Windows Photo Viewer.
Then, see if that works better.
I am a volunteer and I do not work for, nor represent, HP
12-08-2020 03:43 PM
You're mixing terms and that makes understanding the issue difficult.
A picture "file" contains an image, not folders. Only a folder can contain other folders.
If you are using File Manager to open a picture file, it then probably launches Windows Photo Viewer to see the picture.
To see what you are using, enter "defaults" (without the quotes) in the search area and choose Default Apps. Then scroll down through the list until you see Photo Viewer and report back what it says there.
I am a volunteer and I do not work for, nor represent, HP
12-10-2020 12:36 PM
OK, then click on it once. It will put up a windows with some icons in it which is a list of alternate apps you can use. Select Windows Photo Viewer.
Then, see if that works better.
I am a volunteer and I do not work for, nor represent, HP
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