cancel
Showing results for 
Search instead for 
Did you mean: 
FURBALL1
New member
1 0 0 0
Message 1 of 2
3,278
Flag Post

MY SYSTEM KEEPS TELLING ME TO ACTIVATE WINDOWS

HP Recommended
Example: Pavilion 500-a60
Microsoft Windows 8.1 (64-bit)

I HAVE AN HP PAVILION 500-a60 WITH WINDOWS 8 I NOTICED MY DESK TOP KEEPS ASKING TO ACTIVATE WINDOWS I DONT HAVE A PRODUCT KEY. I THOUGHT THAT SINCE IT CAME WITH MY COMPUTOR I DIDN'T TO TO INSTALL

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 31,112 2,619 4,011
Message 2 of 2
Flag Post
HP Recommended

@FURBALL1 Here’s what you need to know:

  • OEM Copy: If your computer came with Windows, it likely has an OEM copy. An OEM copy is tied to a specific computer and can’t be moved to a new computer. While you’re free to upgrade a PC’s hardware components or replace a failing hard drive, you can’t move your OEM copy to a new computer.
  • Retail Copy: If you purchased a boxed copy of Windows, it’s likely a retail copy. A retail copy of Windows can be moved to a new computer, but you’re only allowed to use that copy of Windows on a single computer at a time. That means you’d have to uninstall the old copy of Windows before you moved it to a new computer.

Don't worry, though, as I'll be glad to help you out as you could attempt activating your windows using the following methods:

Activate by phone (IVR) using Microsoft:

  • Step 1 – Click on Windows Orb and enter ‘slui.exe 4’ into the search box
  • Step 2 – From the search list, click on ‘slui.exe 4’
  • Step 3 – From the drop-down list, choose the country you are residing now
  • Call the designated toll-free number; Read out the number displayed on the screen accordingly.
  • The IVR will then read out a list of character to you, enter it into the screen and Activate windows.

Reinstall windows using the recovery media that you may have created shortly after the computer was purchased, if you haven't that's okay as you can order one online using the Official HP Website: Click here

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation