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HP Recommended
Pavillion 15
Microsoft Windows 10 (64-bit)

Have a problem with my WiFi speed it was suggested I change a setting in the advanced section of the WiFi adaptor, however when I go there, there are no settings in the advanced section and then the error comes up?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Paul061

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

 

I'm glad the internet is working well, that said, here's a few things you can do, to resolve the issue with the management console:

You may perform a SFC scan and check if it lists any issues. To Perform a SFC Scan -

a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

b. Type the following command, and then press ENTER: 
sfc /scannow  
A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time.

c. If any files require a replace SFC will replace them. You may be asked to insert your Win7 DVD for this process to continue.

d. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations".

e. After the scan has completed, close the command prompt window, restart the computer and check.

 

If the issue persists, please create a new user account and it should work.

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

3 REPLIES 3
HP Recommended

@Paul061

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

I understand you are in need of support to improve the wifi speed,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

What is the product number of your device? Use this link to find it: https://hp.care/2rSuDJS;

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned on this link: https://hp.care/2CHwdVT

 

Please reply with the details for further assistance.

Eager to help!

 

Keep me posted,

For I shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, 

that said, If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

Hi, thanks for your advice, the WiFi speed has increased dramatically. I tried everything suggested but it looked like changing the driver to an older version did the trick, hopefully, this will last. However, I do still have the problem with the management console, not sure what issue this will cause as everything seems to be working at the moment.

HP Recommended

@Paul061

Thank you for replying with this detailed response 😉 

I appreciate your time and efforts,

 

I'm glad the internet is working well, that said, here's a few things you can do, to resolve the issue with the management console:

You may perform a SFC scan and check if it lists any issues. To Perform a SFC Scan -

a. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow

b. Type the following command, and then press ENTER: 
sfc /scannow  
A message will appear stating that 'The system scan will begin'. Be patient because the scan may take some time.

c. If any files require a replace SFC will replace them. You may be asked to insert your Win7 DVD for this process to continue.

d. If everything is okay you should, after the scan, see the following message "Windows resource protection did not find any integrity violations".

e. After the scan has completed, close the command prompt window, restart the computer and check.

 

If the issue persists, please create a new user account and it should work.

 

Let me know how that pans out

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge,

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.