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- Re: Missing controllers after reinstalling Win 7

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07-06-2020 06:32 AM
Several controllers are missing after I reinstalled Win 7 Pro using windows recovery disc and drivers from HP Recovery disc. According to Device Manager these are:
- Ethernet Controller
- PCI Simple Communcations Controller
- SM Bus Controller
- Universal Serial Bus (USB) Controller
Any ideas on where I can get these? When I looked on HP website I found a long list of Ethernet controllers for my model and don't know which to choose, that is one problem. I couldn't find any of the other controllers on the website.
Your advice would be welcome.
07-06-2020 07:29 AM - edited 07-06-2020 07:32 AM
Hi:
You need these drivers...
SM Bus Controller Install this one first, and restart the PC.
https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66988.exe
Ethernet Controller:
https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69099.exe
PCI Simple Communcations Controller:
https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76249.exe
Universal Serial Bus (USB) Controller:
07-06-2020 07:48 AM
Many thanks Paul for your quick response. Just before seeing your message I tried installing from the HP Driver Recovery disc for the second time (on a hunch), and lo and behold there were no missing controllers when I checked Device Manager afterwards! I didn't do anything differently compared to the first time.
If I have any further problems I will try your solutions. Thank you for your time and effort.