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Dudley5
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Missing controllers after reinstalling Win 7

HP Recommended
ProDesk 400 G2 Microtower
Microsoft Windows 7 (64-bit)

Several controllers are missing after I reinstalled Win 7 Pro using windows recovery disc and drivers from HP Recovery disc. According to Device Manager these are:

  1. Ethernet Controller
  2. PCI Simple Communcations Controller
  3. SM Bus Controller
  4. Universal Serial Bus (USB) Controller

Any ideas on where I can get these? When I looked on HP website I found a long list of Ethernet controllers for my model and don't know which to choose, that is one problem. I couldn't find any of the other controllers on the website.

 

Your advice would be welcome.

 

 

3 REPLIES 3
Paul_Tikkanen
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

You need these drivers...

 

SM Bus Controller  Install this one first, and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66988.exe

 

Ethernet Controller:

 

https://ftp.hp.com/pub/softpaq/sp69001-69500/sp69099.exe

 

PCI Simple Communcations Controller:

 

https://ftp.hp.com/pub/softpaq/sp76001-76500/sp76249.exe

 

Universal Serial Bus (USB) Controller:

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

Dudley5
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Many thanks Paul for your quick response. Just before seeing your message I tried installing from the HP Driver Recovery disc for the second time (on a hunch), and lo and behold there were no missing controllers when I checked Device Manager afterwards! I didn't do anything differently compared to the first time. 

 

If I have any further problems I will try your solutions. Thank you for your time and effort.

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Paul_Tikkanen
Level 21
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132,494 122,671 20,180 30,958
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You're very welcome.

 

Sounds to me like the drivers got installed, and you shouldn't have any issues with what you did.

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