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‎01-09-2021 11:43 PM

HP Recommended
Product: Hp desktop 100

Need help my monitor goes to sleep says going to sleep mode and my mouse and computer does not light up and doesn’t work but my computer is on and working need help please 

2 REPLIES 2

‎01-11-2021 09:33 AM

HP Recommended

@SerafinM 

Are your mouse and keyboard wired or WiFI? It's important to know which.



I am a volunteer and I do not work for, nor represent, HP
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‎01-12-2021 08:34 AM

HP Recommended

Hi there they are wired I tried with vga cable and dvi cable and no signal

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