• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-28-2020 04:39 PM - edited ‎01-28-2020 05:28 PM

HP Recommended
Product: HPw1907
Operating System: Microsoft Windows 10 (32-bit)

When I turned my computer on today and I logged in, everything felt normal. But a few minutes later it suddenly turned off but there wasn’t a power outage. It said *Monitor going to sleep* I tried to turn my computer off but I couldn’t so I unplugged it, turned it back on. It was working but then the same thing happened again. Now when I unplug and turn it back on, it immediately says *Monitor going to sleep* How can I fix this?

1 REPLY 1

‎01-28-2020 06:31 PM

HP Recommended

Hello, the "monitor is going to sleep" just indicates your tower don't sent signal from your monitor. So if you put on a key from your keyboard you don't have any screen?? The LED on your monitor is orange?? 

Other question; you have this problem when you are working or when you don't touch to your computer?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.