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‎01-28-2020 04:39 PM - edited ‎01-28-2020 05:28 PM

HP Recommended
Product: HPw1907
Operating System: Microsoft Windows 10 (32-bit)

When I turned my computer on today and I logged in, everything felt normal. But a few minutes later it suddenly turned off but there wasn’t a power outage. It said *Monitor going to sleep* I tried to turn my computer off but I couldn’t so I unplugged it, turned it back on. It was working but then the same thing happened again. Now when I unplug and turn it back on, it immediately says *Monitor going to sleep* How can I fix this?

1 REPLY 1

‎01-28-2020 06:31 PM

HP Recommended

Hello, the "monitor is going to sleep" just indicates your tower don't sent signal from your monitor. So if you put on a key from your keyboard you don't have any screen?? The LED on your monitor is orange?? 

Other question; you have this problem when you are working or when you don't touch to your computer?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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