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shivh762
New member
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Message 1 of 2
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Flag Post

Mouse and keyboard not working when trying to install windows 7 from win10 computer

‎07-05-2020 02:13 PM

HP Recommended
Product: Envy Desktop 795-00xx
Operating System: Microsoft Windows 7 (64-bit)

I want to install windows 7 for funsies on my windows 10 desktop. I made the partition and have the installation media and everything. I disabled secure boot. When I booted from USB (where my installation media is) the windows 7 setup started up but I could not use my mouse. I plugged a wired mouse into the USB 3.0 and 2.0 ports, but still nothing.

 

I even tried this utility 

http://download.gigabyte.us/FileList/Utility/mb_utility_windowsimagetool.zip

that I found on a similar post

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Keyboard-amp-Mouse-not-working-...

but it didn't seem to change anything.

(1)
1 REPLY 1
GamingOptional
Level 5
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Message 2 of 2
Flag Post

‎07-06-2020 10:46 AM

HP Recommended

In bios disable USB xHCI and enable ECHI Hand-off.

*Just a community member, not an HP employee.
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