• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-20-2020 07:13 AM

HP Recommended
Product: hp desktop
Operating System: Microsoft Windows 10 (32-bit)

My hp desktop is on but the screen is black. I on and off many time but same nothing happens. I do Ctrl+alt+delete, nothing

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2020 12:53 PM

HP Recommended

@LumiM 

Using Clt-Alt-Del under Windows 10 does NOT reboot your PC, but it only brings up a menu.

 

Please provide the model number of the desktop and confirm that you are actually running Windows 10.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎06-20-2020 12:53 PM

HP Recommended

@LumiM 

Using Clt-Alt-Del under Windows 10 does NOT reboot your PC, but it only brings up a menu.

 

Please provide the model number of the desktop and confirm that you are actually running Windows 10.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎06-23-2020 04:44 AM - last edited on ‎06-23-2020 06:35 AM by

HP Recommended

Model: IQ512me

 

Product: FK532AA-ARY

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.