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LumiM
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Solved!

My HP desktop computer is blank, I tried to close and open but nothing happens.

HP Recommended
hp desktop
Microsoft Windows 10 (32-bit)

My hp desktop is on but the screen is black. I on and off many time but same nothing happens. I do Ctrl+alt+delete, nothing

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WAWood
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@LumiM 

Using Clt-Alt-Del under Windows 10 does NOT reboot your PC, but it only brings up a menu.

 

Please provide the model number of the desktop and confirm that you are actually running Windows 10.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
32,807 32,707 2,976 7,306
Message 2 of 3
Flag Post
HP Recommended

@LumiM 

Using Clt-Alt-Del under Windows 10 does NOT reboot your PC, but it only brings up a menu.

 

Please provide the model number of the desktop and confirm that you are actually running Windows 10.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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LumiM
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Model: IQ512me

 

Product: FK532AA-ARY

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