My PC made a frying sound. It still works but lines came upon screen

itsJack0206 · ‎03-03-2021

Help! I was on my PC logging in for my school account for the morning then, my PC made a frying sound. Some faded lines popped up on the screen. I changed the wire and it still happened. I have had USB in all USB sockets at the time maybe it was an overload but I need it resolved PRONTO.

WAWood · ‎03-04-2021

@itsJack0206

I understand your concerns -- but realistically, what is it you expect US to do to resolve this? Sounds to me like the monitor shorted out in some way, and that is a hardware failure -- which we here can do nothing at all about.

If the PC is still under warranty, you could look into getting the monitor replaced -- but that is something YOU would have to do yourself, as we have no way to assist in that.

UK HP contact info: http://support.hp.com/gb-en/contact-hp/

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