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‎05-10-2020 06:58 PM

HP Recommended
Product: Example: Pavilion m8400

every time that I go to turn on my computer it doesn’t turn on is like it wants to but it can do it just don’t turn on and then when I go to turn it back on it doesn’t even do anything 

2 people had the same question
1 REPLY 1

‎05-20-2020 03:05 PM

HP Recommended

@AG-LA
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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