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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- My computer had a virus I try to factory reset hard reset an...

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12-20-2020 11:46 PM
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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12-21-2020 07:03 AM
no PC told why do that, what desktop is it, model
no error codes told, not exactly ( it is good that smart passes) this creates great hope.
tell all epSA F12 errors. if none say none. please.
the PC unstated has a manual. and chapter Recovery is there. (but useless after huge w10 upgrades) no PC told.
is the PC new or old with w10 or upgraded long ago or what.>?
we can not know history of any OS on any PC it must be stated if known. sure.😁
the word Pavilion means zero to me. vast decades of PC named that so, zero meaning to me nor will I guess.
if w10 loaded on to w7 ,the HP recovery is now (useless to w10)
how ever the 3 cold but of failing w10 evokes the w10 magical 3times fail recovery. do that yet>?😎
sadly no PC Desktop told,😂
12-21-2020 07:40 AM
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user
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