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HP Recommended
HP Pavilion All-in-One PC 24-k0000i (7RD93AV)
Microsoft Windows 11

Curser has disappeared,help

1 REPLY 1
HP Recommended

@Par33, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

If the cursor has disappeared on your HP Pavilion All-in-One PC 24-k0000i, here are steps that you can follow to help restore it:

Check the Mouse Connection:

  • If you're using an external mouse, ensure it is properly connected to your PC via USB or Bluetooth. Try reconnecting it or using a different port.

Use Keyboard Commands:

  • Windows Key: Press the Windows key on your keyboard. This sometimes brings the cursor back.
  • CTRL + ALT + DEL: Press these keys simultaneously to open the Task Manager. Once open, use your keyboard to navigate and close any unresponsive applications.

Mouse Settings:

  • Open Settings using the keyboard (Windows key + I). Navigate to Devices and ensure your mouse settings are configured correctly.
  • Under Mouse settings, try changing the pointer speed. Sometimes adjusting the sensitivity can reset the cursor display.

Update Drivers:

  • Go to Device Manager using keyboard shortcuts (Windows key + X and then press M). Navigate to the Mice and other pointing devices section.
  • Update the mouse drive by selecting your mouse device, right-clicking, and choosing Update driver.

Reboot Your PC:

  • Sometimes simply restarting your computer can resolve temporary glitches. Use a keyboard shortcut to reboot (ALT + F4 and select Restart).

Check for Windows Updates:

  • Ensure your system is up to date. Go to settings (Windows key + I), and navigate to Update & Security to check for any available updates that might resolve underlying software issues.

BIOS Settings:

  • If none of the above solutions work, it may be beneficial to check the BIOS settings. Restart your PC and enter BIOS settings (typically by pressing F10 during startup). Check for any settings related to the input devices.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.