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- My daughter has a HP Pavilion x360 - 14-dh1141tu and it keep...

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12-21-2024 12:13 AM
When turning on the laptop it pops up with black page failed to read delta log. click esc to continue. then no boot found. i have run diagnose on everything included hard drive and everything seems fine. Computer came with windows 10 but she did the windows 11 update. Can
12-22-2024 09:09 AM
Greetings @Kr138
Welcome back to the Forum.
Did you run extensive HP diagnostics?
I have seen quite a few instances where the system disk has failed.
The operating system disk failure results in the startup error you are seeing: (failed to read delta log).
Regards
12-22-2024 01:52 PM
Greetings @Kr138
My pleasure.
Thanks for the additional information.
I've done some web searches using the error you are seeing and can't find anything useful. I have also never encountered this error.
I am at a loss on providing a fix which will preserve data on the system drive.
Sadly, you may have to back up data on the x360 PC. Then do a HP Cloud Recovery. The HP Cloud Recovery tool is available at the Microsoft Store.
Backing up data requires removing the system drive. Now connect the drive to a different PC to back up data. Or use a Linux Live USB boot stick to get access to the Windows drive to copy data.
You will have a problem if the W11 installation is using BitLocker and you don't have the BitLocker Recovery key.
You may be in a possible no win data recovery situation if BitLocker is enabled.
Regards