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HP ENVY x360 Laptop - 15m-ed0013dx
Microsoft Windows 10 (64-bit)

My bottom right hinge of my laptop recently broke. I’ve never dropped or handles this laptop roughly I just opened it one day and heard a snap. Now the bottom of the screen is popping out and can’t even go down without risking more damage. Please reply with any solution I’m am a college student and I need a laptop almost everyday.

1 REPLY 1
HP Recommended

Hi @Arhenni,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP ENVY X360 Laptop - 15m-Ed0013dx. Not to worry I will help you to get a resolution to resolve the issue.

 

I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.