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‎09-16-2022 03:05 PM - last edited on ‎09-16-2022 03:39 PM by Moderator

HP Recommended
Product: hp pavallion
Operating System: Microsoft Windows 11

Product number : 4X7E6PA#ACJ

Serial number : [personal info removed]

 

Category:
2 REPLIES 2

‎09-17-2022 07:05 AM

HP Recommended

There have been 6 bios updates in the last year.  See if you are running the Aug 11, 2022 bios

 

Please run the battery report and post  the summery
you run the battery report by bringing up the administrator command windows "cmd" and running powercfg/batteryreport as shown below

After entering that explorer line you should see something like the following. You will have to click on it as it is long
https://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image back here

 

I am a volunteer and I do not work for, nor represent, HP
If you think this reply was helpful, please mark it as so or as a solution.. Thank You!
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‎09-20-2022 11:41 PM

HP Recommended

Adjust Your Power Plan. To start, right-click the battery icon in the taskbar. 
Charge Your Laptop. Plug your laptop in and charge the battery to 100%. 
Unplug Your Laptop. Take your laptop off charge and let the battery drain. 
Charge Your Laptop Again.

 

Regards,
James

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