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- Re: My laptop stopped connecting to second monitor and won't...

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11-22-2024 08:50 AM
Microsoft released two updates to windows yesterday (11/21/2024)
Bring up the device manager and see if you can roll back any update to the video driver.
if you suspect a problem with the monitor, then connect to some other device like a tv or game console to test.
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11-22-2024 09:15 AM
I believe you have the Intel CPU and UHD graphics
Enter "device manager" in the windows search bar and select display adapters as shown in one of the picture earlier.
Where the picture shows AMD you should have Intel.
Click properties and see if you can roll back the driver.
Alternately, Intel also has a support assistant for drivers
Let me know what you find out.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it