• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP p6-2120
Microsoft Windows 7 (64-bit)

When I launch my HP Assistant, the network check or the performance tune-up check won't launch. Only the operating system check launches.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@glenn113

Welcome to the HP Forums,

We'll be with you until it's all sorted.

 

Here's what you need to know about the performance tune-up:

The "Tune-up" feature has been removed from recent versions of the HP Support Assistant.

 

Refer to this expert post with the answers to your query: click here

 

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

2 REPLIES 2
HP Recommended

@glenn113

Welcome to the HP Forums,

We'll be with you until it's all sorted.

 

Here's what you need to know about the performance tune-up:

The "Tune-up" feature has been removed from recent versions of the HP Support Assistant.

 

Refer to this expert post with the answers to your query: click here

 

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48 hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
HP Recommended

The performance tune-up and network tasks were the two best things HP had. Why you removed them I don't know. Dell has something similar on their computers we have at work. I believe it is call Command performance. It cleans the caches, the files and everything HP assitant did. They work perfect and we love them. That said there is no reason for me to have the HP assistant any longer. I will be removing it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.