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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- My screen is pink

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08-07-2020 10:07 PM
Hi, i could really use some help.
My laptop (HP Chromebook 8th generation) was working perfectly fine yesterday but now when I went to use it today my screen no matter what i do is pink. I have checked and it says my Chromebook is up to date so i am not really sure what to do. I also have 4 months left on my manufacturer's warranty so is this fixable or is it time to start looking for a replacement?
08-08-2020 03:19 AM - edited 08-08-2020 03:24 AM
Hello
most often this type of problem is a hardware defect
But if you have this problem on power up, in bios, etc, it is probably not software
The computer is guaranteed, take advantage of it, contact the after sales service!
https://support.hp.com/us-en/product/hp-chromebook-15-de0000/26122289/model/29770897/how-to
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