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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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01-24-2024 07:54 AM
Product: HP Pavilion 23-g017c All-in-One Desktop PC (ENERGY STAR)
Operating System: Microsoft Windows 11
My computer will not boot and when i go into the BIOS and trouble shooting menu I get the following messages.
Hard Disk Error
Please run the hard disk test
short check not available not installed
Short DST not available not installed.
I obviously cannot install any diagnostics to the computer. What are my options?
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