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‎03-14-2022 11:01 AM

HP Recommended
Product: HP Pavilion All-in-One - 24-b017a (Touch)
Operating System: Microsoft Windows 10 (64-bit)

hi,

 

my system not turning on giving me 3 long and 2 short beep. Bios is crashed so I need recover file for that.

 

HP Pavilion All-in-One - 24-b017a (Touch)

Category:
2 REPLIES 2

‎03-14-2022 01:04 PM

HP Recommended

@Zubairakram1 -- there is nothing wrong with your BIOS -- do not try to update it.

 

Three long beeps followed by two short beeps is a memory initialization error.

 

First, remove each stick of RAM, and then re-insert them, ensuring that they get "fully-seated". Try to boot.

 

If you still get the message, remove all the sticks, except for one stick. Try to boot.

If it boots, shutdown, and add one more stick. Try to boot.

If it now fails, then the stick that you just added needs to be replaced, or otherwise permanently removed.

 

 

 

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‎03-14-2022 02:25 PM

HP Recommended

hi @Zubairakram1 

this one ?

https://support.hp.com/us-en/product/hp-pavilion-24-b000-all-in-one-desktop-pc-series-touch/11046865...

16 GB

  • Amount: 16 GB
  • Speed: PC4-17000 MB/s
  • Type: DDR4-2133

You must have two 8 gb modules
Just try one and then the other.
But look carefully at the documents
This type of computer is very fragile, if it seems too complicated or in case of doubt, consult a professional, rather than aggravate the situation

 

Memory Module Replacement Instructions

 HP Pavilion 24-b000 All-in-One Desktop PC Series - Motherboard Viewer

 Upgrading and Servicing Guide

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