• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Pavillion
Microsoft Windows 10 (64-bit)

OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200719205356.000000-420
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 585 GB (525 GB Free);
Motherboard: PEGATRON CORPORATION 2AC2, ver 2.00, s/n 114082020010781
System: AMI, ver HPQOEM - 1072009, s/n MXX212010H
Antivirus: Norton 360, Enabled and Updated

-------------------------------------------------------------------------------------------------------------

This HP Desktop did NOT come with the HP Support Assistant program on it. Is there a link to where I could download it and install it on this computer?  I have it on all of my other HPs and it has been very helpful for product information and troubleshooting. Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can download the latest version of the HP support assistant software from the link below...

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Click on the orange Download HP support assistant button on the upper right side of the webpage.

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

You can download the latest version of the HP support assistant software from the link below...

 

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Click on the orange Download HP support assistant button on the upper right side of the webpage.

HP Recommended

Thanks a lot Paul!

I downloaded it and installed it and all went great!

All my computers are HPs, so  if I find that one of my other HPs is missing the HP Support Assistant program can I download from the link you provided or is that program specific to the machine it's going to be installed on?

HP Recommended

You're very welcome.

 

The HP Support Assistant program download from the link I posted will automatically install the latest version of the HP support assistant that is compatible with the HP PC you are installing it on.

HP Recommended

Thought so but thought I would ask. 

Thanks again - you have always been to much help - I appreciate your help so much!!!

Larry

HP Recommended

Anytime, Larry.

 

Always glad to be of assistance.

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.