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09-22-2020 08:35 AM
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19041, Installed 20200719205356.000000-420
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7, CPU Count: 4
Total Physical RAM: 8 GB
Graphics Card: Intel(R) HD Graphics
Hard Drives: C: 585 GB (525 GB Free);
Motherboard: PEGATRON CORPORATION 2AC2, ver 2.00, s/n 114082020010781
System: AMI, ver HPQOEM - 1072009, s/n MXX212010H
Antivirus: Norton 360, Enabled and Updated
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This HP Desktop did NOT come with the HP Support Assistant program on it. Is there a link to where I could download it and install it on this computer? I have it on all of my other HPs and it has been very helpful for product information and troubleshooting. Thanks
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09-22-2020 09:00 AM
Hi:
You can download the latest version of the HP support assistant software from the link below...
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Click on the orange Download HP support assistant button on the upper right side of the webpage.
09-22-2020 09:00 AM
Hi:
You can download the latest version of the HP support assistant software from the link below...
https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html
Click on the orange Download HP support assistant button on the upper right side of the webpage.
09-22-2020 10:15 AM
Thanks a lot Paul!
I downloaded it and installed it and all went great!
All my computers are HPs, so if I find that one of my other HPs is missing the HP Support Assistant program can I download from the link you provided or is that program specific to the machine it's going to be installed on?
09-22-2020 10:46 AM
You're very welcome.
The HP Support Assistant program download from the link I posted will automatically install the latest version of the HP support assistant that is compatible with the HP PC you are installing it on.
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