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‎03-29-2025 04:10 PM

HP Recommended
Product: HP Pavilion x2 - 10-n103tu
Operating System: Microsoft Windows 10 (64-bit)

This old detachable has lost connectivity to the internet. It will see available network but cant connect.

Is there a legacy driver I could use?  Thanks!

Roger

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‎03-29-2025 06:16 PM

HP Recommended

Hi, Roger:

 

The parts list for your notebook indicates that it comes with an Intel Dual Band Wireless-AC 3165 Wi-Fi adapter.

 

HP PartSurfer

 

See if installing the latest drivers for that model Wi-Fi adapter gets it to work again:

 

Intel® Wireless Wi-Fi Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165

 

Intel® Wireless Bluetooth® Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165

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3 REPLIES 3

‎03-29-2025 06:16 PM

HP Recommended

Hi, Roger:

 

The parts list for your notebook indicates that it comes with an Intel Dual Band Wireless-AC 3165 Wi-Fi adapter.

 

HP PartSurfer

 

See if installing the latest drivers for that model Wi-Fi adapter gets it to work again:

 

Intel® Wireless Wi-Fi Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165

 

Intel® Wireless Bluetooth® Drivers for Wireless-AC 7265 (Rev. D), 3168 and 3165

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‎03-30-2025 04:56 PM

HP Recommended

Thanks Paul,

There were some instal issues - missing public key etc, but the machine is now connecting OK, so something worked!

Roger

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‎03-30-2025 04:58 PM

HP Recommended

You're very welcome,  Roger. 

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