10-18-2010 04:31 PM
I too have Winblows 7, 64 byte
The Scanjet 3.1 won't register, and hence I now have useless junk, thanks Windows, Thanks HP.
Guess it's time for another scanner, form anyone other than HP!
Your support of your products for a operating system upgrade is inexcusable. Granted Micro-slop should help but I bought my scanner from you. So now I have to buy another one guess who just lost my business for good. BTW the same is now true of Micro-slop, count me yet another convert to the evil fruit based operational system.
It's not like I wasn't paitent. I was I waited **bleep** near a year, but now I'm tired of waiting.
Thanks for nothing!
10-20-2010 02:38 PM - edited 10-20-2010 02:40 PM
The Scanning, Faxing and Copying forum is here. You'll get faster assistance on that forum.
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
11-19-2010 02:20 PM
Windows 7 64 bit driver for Scanjet 5400c is what I need. Anyone found a driver that will work. There are several driver wizards out there that claim to have a driver if you want to pay $29 for their software. Point is, if they have a driver that works then someone must know about it. Any help would be appreciated.
09-18-2012 07:04 AM
There's only one solution to this issue. Install Linux on your system and use the generic scanning software.
Problem solved, but it should be easier than this. I thought that HP take Corporate Social Responsibility seriously, but given the number of queries relating to this product, it would appear not. There's going to be a lot of landfill.