• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteDesk 800 35W G2 Desktop Mini PC
Microsoft Windows 10 (64-bit)

Hello, I hope you're all well, I have a HP EliteDesk 800 35W G2 Desktop Mini PC, the NVME was getting very hot so installed the mini fan that fits in the caddy just above, then it stopped and will not power up again!  Presume I've blown a fuse, but don't know.

 

Does the community have any ideas?

 

Best

Nick  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@LordG 

Not aware of the motherboard having any fuses as such.  You really should have bought and applied a heat sink for the NVMe stick -- I have one on mine.  You can try removing the fan, if you have not already, and seeing if that fixes it.  If it does not, my guess would be the fan shorted something out -- and that would most likely then require a new motherboard.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

2 REPLIES 2
HP Recommended

@LordG 

Not aware of the motherboard having any fuses as such.  You really should have bought and applied a heat sink for the NVMe stick -- I have one on mine.  You can try removing the fan, if you have not already, and seeing if that fixes it.  If it does not, my guess would be the fan shorted something out -- and that would most likely then require a new motherboard.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi WAWOOD, yes now have a heat sink & new motherboard, well just a new bare bones unit  as there so cheap. I took the fan out, but it still didn't work on old unit, I wonder if the fan came from a 65watt g2 had anything to do with it?!  Jusy going to check on temps now.

 

Thanks for your support.

 

Best

Nick

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.