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‎06-26-2021 07:54 AM

HP Recommended
Product: HP EliteDesk 800 35W G2 Desktop Mini PC
Operating System: Microsoft Windows 10 (64-bit)

Hello, I hope you're all well, I have a HP EliteDesk 800 35W G2 Desktop Mini PC, the NVME was getting very hot so installed the mini fan that fits in the caddy just above, then it stopped and will not power up again!  Presume I've blown a fuse, but don't know.

 

Does the community have any ideas?

 

Best

Nick  

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-26-2021 10:05 AM

HP Recommended

@LordG 

Not aware of the motherboard having any fuses as such.  You really should have bought and applied a heat sink for the NVMe stick -- I have one on mine.  You can try removing the fan, if you have not already, and seeing if that fixes it.  If it does not, my guess would be the fan shorted something out -- and that would most likely then require a new motherboard.



I am a volunteer and I do not work for, nor represent, HP

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2 REPLIES 2

‎06-26-2021 10:05 AM

HP Recommended

@LordG 

Not aware of the motherboard having any fuses as such.  You really should have bought and applied a heat sink for the NVMe stick -- I have one on mine.  You can try removing the fan, if you have not already, and seeing if that fixes it.  If it does not, my guess would be the fan shorted something out -- and that would most likely then require a new motherboard.



I am a volunteer and I do not work for, nor represent, HP
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‎06-26-2021 10:25 AM

HP Recommended

Hi WAWOOD, yes now have a heat sink & new motherboard, well just a new bare bones unit  as there so cheap. I took the fan out, but it still didn't work on old unit, I wonder if the fan came from a 65watt g2 had anything to do with it?!  Jusy going to check on temps now.

 

Thanks for your support.

 

Best

Nick

 

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