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HP Recommended
HP Pavilion HPE h8-1020es Desktop PC
Microsoft Windows 10 (64-bit)

Captura de pantalla 2022-08-28 100359.gif

Me sale esta pantalla; sin embargo, si entro por la web no tengo problema alguno. He iniciado como dice Network Check y me dice que la conexión está correcta (tengo problema con mi red wifi actualmente, pero estoy conectada con el USB del móvil). 

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HP Recommended

Hey @Elvira3 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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