-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Not able to get past signing on computer through microsoft
Create an account on the HP Community to personalize your profile and ask a question
07-26-2023 09:00 AM
I can't get into my computer. The log in screen which I guess goes through. Microsoft won't accept my pin or password. I reset the password but it keeps telling me that my device is offline and that I need to use the last known password which obviously I don't know.
Please help I don't want to Factory reset my computer and lose all of my photos and everything
07-26-2023 04:17 PM
Hi,
Thank you for visiting the HP Support Community.
In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Regards. Stay safe.
Didn't find what you were looking for? Ask the community