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‎11-02-2023 07:54 PM

HP Recommended
Product: HP All-in-One - 20-c410

I have a new hard drive that I put into my all in one computer. I am using a boot device for windows 10 and trying to install win 10 on this new hard drive. But when I get past the install screen, it says its missing drivers and wont get past the screen to install win10 on the hard drive untill I had these drivers. So I went to the HP and went specifically here: https://support.hp.com/us-en/drivers/selfservice/hp-20-c400-all-in-one-desktop-pc-series-prost195/19... 

I have literally installed every one of the "Driver Storage" options on another usb flash drive and it still wouldn't recognize the any of the controllers. I also realized that none of them contain .vmd files, which I believe is what you actually need. Any help on this would be great

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-02-2023 09:22 PM - edited ‎11-02-2023 09:25 PM

HP Recommended

Unless I am mistaken, your product ID is 3KZ89AA#aba  Please verify that code.

 

Your system had factory recovery

BeemerBiker_0-1698981703966.png

Go here

https://d34z73bbtpzgej.cloudfront.net/

and put in your full product ID and use a 32gb flash drive

 

Lemme know if ID is wrong or problem still occurs.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎11-02-2023 09:22 PM - edited ‎11-02-2023 09:25 PM

HP Recommended

Unless I am mistaken, your product ID is 3KZ89AA#aba  Please verify that code.

 

Your system had factory recovery

BeemerBiker_0-1698981703966.png

Go here

https://d34z73bbtpzgej.cloudfront.net/

and put in your full product ID and use a 32gb flash drive

 

Lemme know if ID is wrong or problem still occurs.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
1 person found this reply helpful
Was this reply helpful? Yes No
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