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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: Obtaining Recovery USB Media
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10-13-2020 02:55 PM
I have a brand new Envy 32-a0010 and I've been trying to order the recovery USB media in case I ever need to reinstall Windows. There's been an issue with the support website for a week where I am immediately returned to the support home page after submitting the order. It never goes through and I haven't been able to post here either. Seems to be only affecting Windows machines. I'm using a chromebook to post here but the support page won't show me the page for the Envy because the chromebook doesn't run Windows.
Does anyone know of a phone number I can call to order the recovery media? Many thanks for any help.
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