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Mike-24_32
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Message 1 of 2
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Optane memory not listed on my all in one cant get to windows

‎01-22-2020 09:51 PM

HP Recommended
Product: Pavilion all in one 24 b277c

Got the code 3fo trying to fix not sure what to do

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Hibb1
Level 6
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Message 2 of 2
Flag Post

‎01-24-2020 01:23 AM

HP Recommended

3F0 means that the system cannot find / detect a primary HDD. I don't know a great deal about optane, but I *think* it's a small M.2 SSD (16GB or so) that works in conjunction with a bigger mechanical hdd.. Sort of in a RAID 0 type setup. System boot files are installed to the SSD so the system boots quicker.

I'm guessing that either one of the drives has failed, or it has lost its optane configuration.

Is the unit still under warranty?

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