• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP ENVY All-in-One - 27-p014

How do I order the original OS that comes with the PC. I recently replaced the HDD and I lost my USB with the OS. How can I order a new OS USB media recovery. 

1 REPLY 1
HP Recommended

Hi:

 

HP no longer sells recovery media for your PC.

 

They usually quit selling recovery media within 3 - 5 years after the PC's release date.

 

This vendor has the recovery media you need for sale.

 

Computer Surgeons - MS Win10 HE 64-bit Recovery Kit 848678-001 For HP ENVY All-in-One Model Number 2...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.