• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-19-2020 03:20 PM

HP Recommended
Product: HP Envy
Operating System: Microsoft Windows 10 (64-bit)

i have an HP Envy tower less than a year old and is still underwarranty.

My HP PC has crashed without warning and is now unable to start.

Using my HP Laptop's virtual assistant is of no help at all.

I do not have the serial number for my HP PC.

There are no authorized HP service centers in my state (Hawaii).

How do i contact HP? What number do i call?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-19-2020 05:56 PM

HP Recommended

@Ming5000 

Unfortunately, HP stopped providing phone support in the US some time back.

 

You have to use the link below and go through the process of creating a support case in order to get detailed contact information:


USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-19-2020 05:56 PM

HP Recommended

@Ming5000 

Unfortunately, HP stopped providing phone support in the US some time back.

 

You have to use the link below and go through the process of creating a support case in order to get detailed contact information:


USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.