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Ming5000
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Solved!

PC still under warranty, will not start- how can i get HP tech suppport?

HP Recommended
HP Envy
Microsoft Windows 10 (64-bit)

i have an HP Envy tower less than a year old and is still underwarranty.

My HP PC has crashed without warning and is now unable to start.

Using my HP Laptop's virtual assistant is of no help at all.

I do not have the serial number for my HP PC.

There are no authorized HP service centers in my state (Hawaii).

How do i contact HP? What number do i call?

1 ACCEPTED SOLUTION

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WAWood
Level 16
Level 16
34,614 27,048 3,124 6,766
Message 2 of 2
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HP Recommended

@Ming5000 

Unfortunately, HP stopped providing phone support in the US some time back.

 

You have to use the link below and go through the process of creating a support case in order to get detailed contact information:


USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP

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1 REPLY 1
WAWood
Level 16
Level 16
34,614 27,048 3,124 6,766
Message 2 of 2
Flag Post
HP Recommended

@Ming5000 

Unfortunately, HP stopped providing phone support in the US some time back.

 

You have to use the link below and go through the process of creating a support case in order to get detailed contact information:


USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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