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‎08-10-2022 09:45 AM

HP Recommended
Product: HP Pavilion Desktop - 510-p026
Operating System: Microsoft Windows 10 (64-bit)

Even after installing the latest Intel chipset drivers, the PCI Data Acquisition & Signal Processing Controller still shows up under "Other Devices" with the yellow exclamation point.  I have searched all over trying to resolve this issue, as I am fixing up this computer for my wife's cousin.  Does anyone know of an HP specific program to fix this?

Category:
5 REPLIES 5

‎08-10-2022 09:48 AM

HP Recommended

See if this helps

 

https://support.hp.com/nz-en/document/c07874886

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
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‎08-10-2022 10:03 AM - edited ‎08-10-2022 10:04 AM

HP Recommended

Hi, @addisongeek 

 

I believe you need to install a newer version of the Intel chipset driver than what is listed on your PC's support page.

 

Restart the PC after installing the driver.

 

10.1.18243.8188

 

https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe 

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‎08-14-2022 08:10 PM

HP Recommended

I had already installed that one, although I appreciate the reply.

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‎08-14-2022 08:11 PM

HP Recommended

That one isn't relevant to this computer, as the installation showed a message to that effect.  Thank you.

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‎08-14-2022 08:24 PM - edited ‎08-14-2022 08:33 PM

HP Recommended

You're very welcome.

 

Please post the hardware ID for the PCI Data Acquisition and Signal Processing Controller.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

 

Did you try manually installing the driver?

 

Sometimes the auto install doesn't work.

 

To manually install the driver, go to the device manager, click on the PCI Data Acquisition and Signal Processing Controller needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the chipset driver file I gave you.

 

That folder will be located in C:\SWSetup\sp101171.

 

Make sure that the Include subfolders box is checked and see if the driver installs that way.

 

You can also try this driver which also may install that device.

 

Intel Dynamic Platform and Thermal Framework Client Driver - Skylake

 

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84016.exe 

 

Try the auto and manual install.

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