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- HP Community
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- Re: PCIe SSD Offline

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06-23-2020 12:23 PM
See i have recently changed my hardrive due overheating of the laptop, so i gave it for repair and installed new barracuda harddrive of 1TB and unfortunately after the updates of windows 10 and all its other updates i had installed software and drivers from the HP website..so i didnt know the previous version of Intelr rapid storage technology and also i had installed intel software and driver update detector.
Then i just installed Intelr rapid storage technology of 1809 were the other version 1909 didnt work,after installing it was saying my PCIe SSD is offline.
1-So my question is will clearing metadata will bring it back online?
2-Or should i non-optane it from the BIOS,but since i have windows installed on my Barracuda hard drive will it wipe everything in this hard drive too?
3-Or should i just disconnect my barracuda hardrive and then on the laptop head to BIOS setting then non optane it from the UEFi configuration?
4-Whats the data that is stored in an PCIe SSD?
i am urgently awaiting for an reply.
06-28-2020 02:03 PM
@Andrew2468 Welcome to HP Community!
I understand that the PCIe SSD Offline.
Please provide the exact product number.
Please perform the below steps and check.
Set BIOS default and restart:
- Restart your notebook.
- During startup, press F10 repeatedly until the BIOS menu is displayed.
- Once the BIOS menu is displayed, press F9 to restore factory defaults.
- Select Yes to confirm.
- Press F10 to save changes and exit.
- Select Yes to confirm.
- The computer restarts using the default settings.
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