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- Pen-drive Problem

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02-06-2020 12:15 AM
I have HP pen-drive v236W and downloaded Operating System Windows 10 from official Microsoft website
when i run Rufus to make bootable pen-drive it make bootable successful but its getting error while installation ( file missing please re insert your installation media ) have tried multiple times but i use my another HP pen-drive (v210W) with same ISO file and same Rufus tool and its working fine. i have ordered both pen-drive from online store, while on other hand if i use HP pen-drive v236W for normal use like storing data have no issue
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02-08-2020 01:29 PM
@__Black_Horse Welcome to HP Community!
The support for HP Pen Drive is limited to email support.
We request you write an email to hpsupport@pny.com for any assistance.
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.
02-08-2020 01:29 PM
@__Black_Horse Welcome to HP Community!
The support for HP Pen Drive is limited to email support.
We request you write an email to hpsupport@pny.com for any assistance.
I hope that answers your query,
If it did, simply select "Accept as solution", to help the community grow,
And if you wish to thank us for our efforts, click on the thumbs up for kudos.
Have a great day ahead.