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- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Photos wiped from folder when they weren’t deleted

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06-16-2024 05:54 PM
I was trying to recover a single JPG file I deleted in a folder on my desktop by using the “undo” button and clicked it a few times and suddenly every picture disappeared and they aren’t in the recycle bin or file history. I never clicked delete so I’m really confused on where all these photos went
06-17-2024 04:08 PM
First of all, your photos were not "wiped" -- this is a special function that takes highly specialized software to do -- so I wish folks would quit using this term. Instead, your files were probably just "erased".
Why the difference -- because erased files can be recovered, wiped files can not.
The best file recovery tool I have used is GetDataBack from Runtime software. You need to check it out since they might have a trial version. You would have to retrieve the files to a USB drive or stick -- because they can't bet retrieved to the same drive from which they were erased.
I am a volunteer and I do not work for, nor represent, HP