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Locked

‎09-27-2016 09:19 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

I'm not sure what the product name is an not sure if its the 32 or 64 bit but when I turn the computer on it pops up with a deal that says enter current password an I've tried a couple that it might be an it keeps saying password check failed... fatal error ....system halted CNU9440PW9 

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-27-2016 09:24 AM

HP Recommended

Hi,

 

Enter   e9lovv12do    ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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4 REPLIES 4

‎09-27-2016 09:24 AM

HP Recommended

Hi,

 

Enter   e9lovv12do    ( 3rd character is a lower case L )

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎09-27-2016 09:42 AM

HP Recommended

It worked thank you I thought I was gonna have to throw it away 

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‎09-27-2016 09:54 AM

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎09-28-2016 08:08 AM

HP Recommended
Now I can't get my computer out of safe mode I wanted to do a full factory reset but its not letting me
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