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- Re: Problem with bios

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05-31-2022 06:38 AM - edited 05-31-2022 06:39 AM
Hi, I have problem with my All in One
I install clear windows 10 64bit, after install I connect PC to internet and install all drivers and updates.
My problem starts when I install Bios version 15.74.0.0 (additionals updates - HP Inc. Firmware 15.74.0.0). After install, my computer have problem with graphics and blinkong display with Integrated graphics
I have currently F.74 BIOS Version, but in HP Website is latest version F.67 Rev. A
I need downgrade bios, I see all of manuals, but I can´t recovery bios to older version.
Can you help me please
Thank you
05-31-2022 08:25 AM - edited 05-31-2022 08:27 AM
Can you provide a link to where you obtained the 74 bios? I was unable to find it when looking here
Some BIOS, once installed, cannot be downgraded. I can walk you through a downgrade but first lets see if the graphics problem can be fixed.
The version 67 bios is for windows 10 build 1809
There is a chipset driver that is is designed for build 1809. See if this helps
https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134314.exe
I did not see any intel graphics drivers for build 1809 unfortunately.
Since you have internal graphics then Intel driver is the one to use.
If the chipset driver does not help then run MSINFO from the windows search
look for the phrase Braswell or Apollo Lake in the Intel graphics information page
if you see Braswell then use the BSW driver
If Apollo Lake then the APL driver
else the one that does list mention APL or BS.
you will need to select the 1809 build of windows 10x64
if none of these fix the problem post back here and we can try reverting the bios
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06-01-2022 06:00 AM
Hi
Bios verzie 74 bol nainštalovaný aktualizáciou systému Windows (ďalšie aktualizácie)
Snažil som sa nainštalovať veľa grafického ovládača, ale stále mám problém
I installl clear verson windows 10 verzia 21H2 64 bit
Nemôžem nájsť jazero Braswell Ora Apollo v MSINFO
Čo robím teraz?
06-01-2022 01:49 PM
Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
06-01-2022 11:59 PM
Hi
Bios version 74 was installed by a Windows update (additional updates)
I tried to install a lot of video driver, but I still have a problem
I installl clear verson windows 10 version 21H2 64 bit
I can't find Lake Braswell or Apollo in MSINFO
What am I doing now?
Thank you for your help