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‎06-25-2020 08:28 AM

HP Recommended
Product: HP Compaq dc7700 Small Form Factor
Operating System: Microsoft Windows 7 (64-bit)

Hello! I have an old computer, exactly an HP Compaq Dc7700 Small Form Factor, and today I decided to replace its processor. I replaced the original processor, ie an Intel Core 2 Duo E6300 with an Intel Q6600 and when I start the computer I get the "1802-Processor not supported" massage, can I make it work?

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Accepted Solutions

‎06-25-2020 10:37 AM - edited ‎06-25-2020 10:37 AM

HP Recommended

Hi:

 

No Quad core processor will work in your PC.  Not even a BIOS or microcode update will allow one to work.

 

Below is the list of supported processors (pages 7 & 8.  The best you can do is the Conroe E6700.

 

http://h10032.www1.hp.com/ctg/Manual/c01609415.pdf

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1 REPLY 1

‎06-25-2020 10:37 AM - edited ‎06-25-2020 10:37 AM

HP Recommended

Hi:

 

No Quad core processor will work in your PC.  Not even a BIOS or microcode update will allow one to work.

 

Below is the list of supported processors (pages 7 & 8.  The best you can do is the Conroe E6700.

 

http://h10032.www1.hp.com/ctg/Manual/c01609415.pdf

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