cancel
Showing results for 
Search instead for 
Did you mean: 
PCuser2020
New member
1 0 0 0
Message 1 of 2
203
Flag Post

Solved!

Processor not supported

HP Recommended
HP Compaq dc7700 Small Form Factor
Microsoft Windows 7 (64-bit)

Hello! I have an old computer, exactly an HP Compaq Dc7700 Small Form Factor, and today I decided to replace its processor. I replaced the original processor, ie an Intel Core 2 Duo E6300 with an Intel Q6600 and when I start the computer I get the "1802-Processor not supported" massage, can I make it work?

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,112 122,289 20,102 30,823
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

No Quad core processor will work in your PC.  Not even a BIOS or microcode update will allow one to work.

 

Below is the list of supported processors (pages 7 & 8.  The best you can do is the Conroe E6700.

 

http://h10032.www1.hp.com/ctg/Manual/c01609415.pdf

View solution in original post

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
132,112 122,289 20,102 30,823
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

No Quad core processor will work in your PC.  Not even a BIOS or microcode update will allow one to work.

 

Below is the list of supported processors (pages 7 & 8.  The best you can do is the Conroe E6700.

 

http://h10032.www1.hp.com/ctg/Manual/c01609415.pdf

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation